Frequently Asked Questions

We offer four Mercedes Sprinter configurations: the Executive Sprinter (14 passengers, corporate setup), the Jet Sprinter (8 passengers, ultra-luxury with captain chairs), the Sprinter Limo (12 passengers, event/party configuration), and the Sprinter Shuttle (14 passengers, practical group transport). All vehicles are meticulously maintained and feature premium amenities.

Our Sprinter vans accommodate 8 to 14 passengers depending on the configuration. The Jet Sprinter seats up to 8 in ultra-luxury captain chairs, the Sprinter Limo seats up to 12, and both the Executive Sprinter and Shuttle seat up to 14 passengers. All configurations include generous luggage space.

We provide Sprinter service to all NYC-area airports: JFK International Airport (JFK), LaGuardia Airport (LGA), Newark Liberty International (EWR), Teterboro Airport (TEB) for private aviation, and Westchester County Airport (HPN). We track flights in real-time and adjust pickup times accordingly.

We recommend booking at least 24-48 hours in advance to ensure vehicle availability, especially for weekend and holiday travel. For weddings, corporate events, and large group bookings, we suggest booking 2-4 weeks ahead. Same-day bookings are available based on fleet availability.

Cancellations made more than 24 hours before the scheduled pickup are fully refundable. Cancellations within 24 hours incur a 50% charge. No-shows are charged the full fare. For wedding and event bookings, cancellation terms may vary — please check your booking confirmation.

Yes. Our Executive Sprinter and Jet Sprinter come equipped with high-speed WiFi, USB charging at every seat, and premium sound systems. The Sprinter Limo features Bluetooth connectivity, ambient lighting, and a party-ready sound system. WiFi is also available in our Shuttle configuration.

Absolutely. Wedding transportation is one of our specialties. We offer decorated Sprinter vans for bridal parties, groomsmen, and guest shuttles. Our Sprinter Limo is especially popular for wedding parties. We coordinate multiple vehicles for large weddings and provide on-time guarantees.

Beyond the five boroughs, we service Long Island (including the Hamptons and Montauk), Westchester County, northern New Jersey (Jersey City, Hoboken, Newark, Princeton), and southwestern Connecticut (Greenwich, Stamford). We also provide long-distance service to Atlantic City, Philadelphia, Boston, and Washington DC.